A successful telehealth appointment starts with your environment. Choose a quiet, private location where you can speak freely and won’t be overheard. Eliminate background noise and distractions by silencing phones, closing other apps, and asking housemates or coworkers not to interrupt during your session.

Just like in-person care, your privacy is essential. Creating a calm space helps you focus, feel safe, and make the most of your time with your provider.

Treat your telehealth visit just like you would an in-office appointment. Log in a few minutes early to check your internet connection, camera, and microphone. Have any recent symptoms, questions, or medication concerns written down beforehand.

Being ready and on time helps us stay on schedule and ensures you get your full appointment time. Technical delays are sometimes unavoidable, but preparation can make a big difference.

Minimize multitasking. Please avoid driving, being at work, or walking during your session. Sessions are more effective when both client and provider are fully focused and able to see and hear one another clearly.

Mental health care works best when we treat it with the same attention we would give any other important conversation. Staying present supports better outcomes and strengthens your connection with your provider.